jobs in CLUB RAINBOW

CLUB RAINBOW Hiring! Part Time Executive, Operations - Retail Support in - Ricebowl

Executive, Operations - Retail Support

CLUB RAINBOW

Undisclosed

Part Time

Singapore

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Working Location

  • Singapore Singapore

Job Description

Responsibilities

Please indicate your current and expected salary. Interested persons are invited to send their resume to *************

Salary will commensurate with qualifications and working experience. Only shortlisted candidates will be contacted.

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Executive, Operations & Retail Support (Part Time)

Reporting to Team Lead, Enterprise & Community Engagement

Job Description:

  • Centre Operations & Retail Support

  • Centre Operations

    • Serve as the first point of contact for visitors, beneficiaries, and families at the Club Rainbow Resilience Hub
    • Manage front counter duties, including calls, enquiries, and visitor coordination
    • Coordinate the on-site implementation of programmes, including space setup, scheduling, and logistical arrangements
    • Ensure general upkeep, cleanliness, and maintenance of the Centre and equipment
    • Manage incoming and outgoing mail, office and pantry supplies, and basic procurement
    • Ensure office equipment is properly maintained and in good working condition
    • Support donation handling (include donation-in-kind) as well as asset and document disposal with Finance
    • Support Workplace Safety & Health (WSH) and Environmental Sustainability & Governance (ESG) initiatives, and compliance with organisational policies.

  • Retail Support (at Ang Mo Kio)

    • Support day-to-day operations of the retail’s shopfront, including customer service, sales transactions, merchandise display, stock replenishment and inventory management
    • Facilitate the collection and fulfilment of merchandise, baked goods and online orders
  • Business Development
  • Merchandise & Order Administration
    • Support online order processing, including: Packing orders (individual), Coordinating delivery or self-collection (buyer/vendor), Sending order e-confirmations
    • Support offline order processing, including: Packing orders (bulk order), quality check / repacking when necessary
  • Inventory & E-commerce Support
    • Support MarCom to update product listings on e-commerce platforms
    • Maintain and update sales and inventory records accurately and promptly
    • Support stock takes and inventory reconciliation exercises
    • Monitor merchandise stock levels and flag low-stock items at multiple locations, flag and replenish items when necessary
    • Event & Booth Preparation Support: Assist with stock preparation and logistics for booth activations and events

  • Individual Donors Engagement

    • Track and send letters of appreciation to major donors ($5k and above) on a weekly basis
    • Assist with contacting donors with expiring/cancelled/changed credit cards on a monthly basis and follow up accordingly
    • Respond to adhoc email enquiries from individual donors and follow up accordingly (e.g. letters of appreciation requests from donors who donated $5k and below, update mailing address/contact details, unsubscribe from mailing list)
    • Support with other adhoc individual donors engagement (e.g. invitation to appreciation events and tracking of attendance, fundraising campaign giveaways)

  • General Duties

    • Assist with submitting PEPOs and tracking their approval status
    • Support Business Development with administrative coordination and documentation (market research, quotation requests, submission for interest and etc)
    • Assist with ad-hoc operational tasks and team projects as assigned


Job Requirements:

  • Minimum ITE/ Diploma or its equivalent
  • Minimum 3 years of relevant experience in general management of the office will be advantageous
  • Sound computer skills including Microsoft Office applications
  • Pleasant personality and good interpersonal skills
  • Service oriented and a good team player
  • Hardworking and willing to learn
  • Retail or customer service experience is an advantage.

Work Arrangements:

  • Required to work 4 days per week (Tuesday to Friday or as rostered)
  • Primary Work Location: Ang Mo Kio, 12.30pm to 8.30pm
  • Required to provide coverage across Club Rainbow’s Centres islandwide, as rostered and when operational needs arise
  • 1 year renewable contract (subject to organization needs and performance)

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