Job Summary
Support daily operations at SUTD Sports Recreation Complex and Fitness Centre by managing gym memberships, handling customer inquiries, assisting with gym activities, and coordinating sports events and bookings.
Responsibilities
Process gym membership sign-ups and respond to membership-related queries to ensure smooth customer onboarding
Manage telephone call inquiries and perform accurate data entry to maintain up-to-date records
Assist in daily gym operations to support facility functionality and member satisfaction
Coordinate and manage sports events and bookings to optimize facility usage and member engagement
Required competencies and certifications
Communicate clearly and write proficiently in English to interact effectively with members and colleagues
Hold a valid Standard First Aid certification including Cardio Pulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) to respond to emergencies
Demonstrate proficiency in MS Office and MS Excel to perform administrative and data management tasks
Exhibit proactivity and technological aptitude to support gym operations and member services
Possess at least one year of customer service experience to handle member interactions professionally
Minimum ‘O’ level qualification to meet basic educational requirements
Preferred competencies and qualifications
Availability to work at least three days per week, including weekends, to support operational coverage
Reside in the East Side of Singapore to facilitate timely attendance
Other Information
Location and Working Hours:
Monday to Friday: Split shifts between 7:00am and 10:00pm
Saturday and Sunday: Split or full shifts between 8:00am and 7:00pm
Compensation:
Hourly rate $9 to $12 (starting at $9 for first 3 months, increasing to $10 thereafter)
Application:
Interested applicants should email supporting documents and resume to ************* and *************