Support daily e-commerce operations, including order processing, fulfillment tracking, and customer inquiry management.
- Assist in planning, executing, and monitoring digital marketing campaigns across social media, e-commerce platforms, and other online channels.
- Create, schedule, and manage engaging content for social media, websites, and promotional campaigns.
- Support the design and production of marketing materials, videos, and creative content using tools such as Canva and CapCut.
- Conduct market research and competitor analysis to identify trends, opportunities, and best practices.
- Monitor, analyze, and report on marketing campaign performance, sales trends, and customer engagement metrics.
- Assist in planning, coordinating, and executing live streaming sessions on TikTok Live, Shopee Live, and other live commerce platforms.
- Prepare live stream materials, product information, promotional offers, and scripts to ensure smooth live sessions.
- Coordinate with hosts, influencers, and KOLs to support live commerce activities.
- Monitor audience engagement, manage live interactions, moderate comments, and provide operational support during live sessions.
- Track post-live performance, including viewership, engagement, and sales conversion, and prepare performance reports.
- Identify opportunities to improve live stream effectiveness, customer engagement, and sales performance.
- Perform administrative and ad-hoc tasks assigned by the supervisor.
Pay: RM1,200.00 per month
Benefits:
Work Location: On the road