- Ang Mo Kio North-east Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Operations
Sales cum Operations Manager
The Manager is responsible for leading sales activities and also carry out site works for PR with clients and to gain engineering experience. The role involves preparing quotations, coordinating with engineering teams, managing customer relationships, tracking project progress, and ensuring timely delivery of electrical engineering services.
Identify and develop new business opportunities.
Build and maintain strong relationships with existing and potential clients.
Prepare quotations, proposals, and tender documents.
Conduct product presentations and explain technical solutions to customers.
Negotiate pricing, delivery schedules, and contract terms.
Achieve monthly and annual sales targets.
Follow up on customer inquiries and close sales opportunities.
Carry out site works
Process customer orders and monitor project timelines.
Maintain accurate sales and project documentation.
Resolve customer issues related to delivery, installation, or service.
Monitor inventory requirements and do purchasing
Prepare sales forecasts and operational reports.
Provide after-sales support.
Handle customer complaints professionally and efficiently.
Ensure high levels of customer satisfaction.
Maintain long-term client relationships.
Diploma or Bachelor's Degree in Electrical Engineering
2–5 years of experience in electrical engineering sales, technical sales, or sales operations.
Experience with electrical equipment, switchgear, control panels, cables, transformers, is an advantage.
Knowledge of electrical power systems.
Strong communication and negotiation skills.
Excellent organizational and time management skills.
Ability to read basic electrical drawings and specifications.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Strong analytical and problem-solving abilities.
Ability to work independently and as a leader
Sales revenue achievement.
New customer acquisition.
Customer retention rate.
Quotation turnaround time.
On-time order processing.
Customer satisfaction score.
Accuracy of sales and operational documentation.
Site-based with regular visits to customer sites and project locations.
Occasional travel for client meetings and site inspections.
May require flexibility to support urgent customer requirements.
Customer-focused mindset.
Positive attitude and willingness to learn.
Strong teamwork and coordination skills.
High level of integrity and professionalism.
Ability to work outside office hours to do sales networking and PR on site
System Technic is an established company well-known for our expertise in providing electrical maintenance services to enable our clients to achieve a reliable electrical utility network on their premises.
For the past 30 years, System Technic has been trusted for our high service quality and reliability, specialising in the areas of electrical licensing, and maintenance, servicing and testing of electrical installations, 22kV switchgears, transformers, power cables and low voltage switchboards.
Our team is growing. As part of our operations team, you will play a crucial role in ensuring that job site operations and related responsibilities run smoothly and efficiently.
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