- Singapore Singapore
PERSOL Hiring! Part Time $16-hour! Weekend Part Time [Long Term] in , Earn up to SGD 16 - Ricebowl
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Working Location
Job Description
Responsibilities
Weekends only
$16 per hour
10am to 7pm
Client Office: Tanjong Pagar
Able to work long term
Responsibilities
Respond promptly to merchant enquiries via phone calls, text messages, and other communication channels.
Handle inbound and outbound calls relating to merchant applications, payment terminal activation, account support, and basic troubleshooting.
Monitor and manage support tickets, ensuring timely follow-up and resolution.
Assist the operations team with administrative and technical support tasks.
Conduct on-site delivery, installation, activation, and basic configuration of payment terminals at merchant locations.
Guide and train new merchants on the proper use of payment terminals and basic troubleshooting steps.
Travel to merchant locations across Singapore to provide on-site support as scheduled.
Perform other operational and ad hoc duties assigned by the team.
Requirements
Able to commit to a long-term weekend arrangement.
Comfortable speaking with customers and able to explain technical information in a simple and professional manner.
Strong problem-solving skills with a proactive and customer-first attitude.
Responsible, detail-oriented, and able to work independently after training.
Physically able to carry and install payment terminals when required.
Basic computer literacy and confidence using mobile applications and digital systems.
EA Personnel Name: Lau Jing Wen Dionne
EA Personnel No: R25157681
EA License No: 01C4394
$16 per hour
10am to 7pm
Client Office: Tanjong Pagar
Able to work long term
Responsibilities
Respond promptly to merchant enquiries via phone calls, text messages, and other communication channels.
Handle inbound and outbound calls relating to merchant applications, payment terminal activation, account support, and basic troubleshooting.
Monitor and manage support tickets, ensuring timely follow-up and resolution.
Assist the operations team with administrative and technical support tasks.
Conduct on-site delivery, installation, activation, and basic configuration of payment terminals at merchant locations.
Guide and train new merchants on the proper use of payment terminals and basic troubleshooting steps.
Travel to merchant locations across Singapore to provide on-site support as scheduled.
Perform other operational and ad hoc duties assigned by the team.
Requirements
Able to commit to a long-term weekend arrangement.
Comfortable speaking with customers and able to explain technical information in a simple and professional manner.
Strong problem-solving skills with a proactive and customer-first attitude.
Responsible, detail-oriented, and able to work independently after training.
Physically able to carry and install payment terminals when required.
Basic computer literacy and confidence using mobile applications and digital systems.
EA Personnel Name: Lau Jing Wen Dionne
EA Personnel No: R25157681
EA License No: 01C4394
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