Matrix Process Automation Pte Ltd Hiring! Service Desk Agent Intern in - Ricebowl

Company

Matrix Process Automation Pte Ltd

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Designation

Service Desk Agent Intern

Date Listed

06 Jun 2026

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

Immediate Start, For At Least 6 Months

Profession

Industry

Location Name

Depot Road, Singapore

Address

Depot Rd, Singapore

Map

Allowance / Remuneration

$800 - 1,000 monthly

Company Profile

At Matrix Automation, we use technology to streamline and automate tedious manual work and co-create novel concepts and business models to bring your imagination to life. We deliver on the era of Human-Computer Understanding. For more than two decades, organizations around the world have used shared services and outsourcing to improve controls and reduce costs. Matrix Automation provides application development & maintenance and tech infrastructure managed services for key industry verticals. 

Job Description

We are hiring Internship, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space.

Responsibilities:

To log, validate and diagnose customer issues, on the full range of products and applications used at the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Ensure escalation and management of calls is to agreed service levels.Requirement

• Proficient in Microsoft Office.
• Knowledge in desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and Internet technology.
• Good oral and written communication skills and ability to establish and maintain effective working relationship.
• Ability to coordinate several diverse job requirements and projects.
• Ability to identify, research problems and resolve user issues.

Application Instructions

Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.