Tribe Business Services Hiring! Work from Home Customer Engagement Executive (Mandarin) in Perak, Earn up to MYR 3,000 - Ricebowl

Customer Engagement Executive (Mandarin)

Job Description

We are looking for a Customer Engagement Executive (Mandarin) to support our customers through digital communication channels. You will be responsible for handling customer inquiries, providing timely assistance, and ensuring a positive customer experience.

Responsibilities

• Respond to customer inquiries via online channels.
• Provide accurate information and assist with customer requests.
• Resolve issues professionally and escalate when needed.
• Maintain good communication and customer service standards.
• Follow company procedures and operational guidelines.

Requirements

• Fluent in spoken and written Mandarin.
• Good communication skills and customer-oriented mindset.
• Previous experience in customer service, online support, or related fields is an advantage.
• Willing to work on rotational shifts, including weekends and public holidays.
• Comfortable working in a remote/WFH environment.
• Own a personal laptop and have a stable internet connection.

Pay: RM3,000.00 per month

Application Question(s):

• Are you fluent in Mandarin?
• Do you have previous experience in customer service, customer support, or online support?
• Are you willing to work on rotational shifts, including weekends and public holidays?
• Are you comfortable working from home (WFH)?
• Do you have your own laptop and stable internet connection for remote work?

Work Location: In person