Scapes Hotel Hiring! Full Time Maintenance Assistant Manager in Pahang, Earn up to MYR 4,500 - Ricebowl

To assist the smooth operations of the Security and Maintenance operations; to create and maintain a welcoming, safe and comfortable home experience for both our guests and employees. Key duties for this job role include ensuring operational efficiency, developing maintenance procedures, carrying out inspections, identifying and resolving issues, and monitoring equipment inventory.

Duty & Responsibilities

Administrative

1. Checks and accounts for all inventories in the Engineering Office.

2. To had a proper hand over shift duty at the Engineering Office and to highlight any outstanding job, which is not completed, and to follow up accordingly.

3. Train and supervise employees of the maintenance department.

4. Implement workplace safety policies and standards.

Customer Service

1. Handle all guests and internal complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

2. Assists with technician duties as requested and required due to operational needs.

3. Maintains positive guest and colleague interactions with good working relationships.

Operation

1. Through hands-on management, supervises closely all Technicians in the performance of their duties in accordance with Hotel Policies & Procedures and applicable laws.

2. Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.

3. Develop training format plan conduct or involve on the job training sessions for department employees.

4. Delegating maintenance tasks to the rest of the team, and finding relevant vendors and service providers.

5. To assist to do report inventory par store keep in track, general item and ordering.

6. To check and updates daily work order and project status.

7. To keep update attendance/absent record and submit to HR.

8. Developing maintenance plans and implementing them.

9. Ensuring quality control standards are consistently met.

10. Keeping track of supply and material inventories. Ensure Par Stock in store is always keep in track. Will do regular inventory surprise check.

11. Updating maintenance logs for all equipment and machinery.

12. Assessing procedures and making recommendations for improvement

13. Coordinates with Housekeeping to conduct preventative maintenance work for all guest rooms.

14. Monitors and controls the maintenance and energy expenses in all hotel areas daily and follow up with relative Department Heads.

15. Ensures the smooth running of all operational procedures within the department and in-relation to other departments.

16. Conducts enquiries and checks on all security and fire related incidents and submit initial reports.

17. Conducts daily briefing during each shift on the hotel’s activities/functions of the day to the Technician

18. Assists in the investigation of any accidents and security incidents involving hotel guest and employees.

19. Coordinates and inspects with Contractor’s Supervisor on work carried out by Contractors.

20. To carry out effectively the Preventive Maintenance Program schedule assigned by Maintenance Manager promptly and are of the highest standard.

21. Communicate and liaises with other department to determine the work required by them on planning and solution on daily operational problems.

Other Duties

1. Attends and contributes to all training sessions and meetings as required.

2. Knowledgeable in statutory legislation.

3. Conversant with every detail of the hotel’s layout and the location and function of sprinkler system, smoke detectors, fire fighting equipment, emergency exits, fire control room, fire indicator panels, emergency evacuation, public address systems, emergency assembly area outside the hotel, fire/bomb threat and security procedures, hotel service lifts and first aid equipment.

4. Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.

5. Reads the hotel's Employee Handbook and has an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

6. Ensures high standards of personal presentation and grooming.

7. Carries out any other reasonable duties and responsibilities as assigned.

8. Understand and agree that the hotel management reserves the right to add or remove clauses to these job descriptions.

9. Carry out all duties/tasks as instructed by the Maintenance Manager.

Pay: From RM4,500.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave

Ability to commute/relocate:

• Genting Highlands: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Work Location: In person