居家办公 Mandarin Customer Care Representative (Work From Home) 工作, 薪水 up to MYR 1,453.33, Tribe Business Services Sabah 公司招聘中 - Ricebowl

Mandarin Customer Care Representative (Work From Home)

Qualifications:

• Proficient in Mandarin and English with strong verbal and written communication skills.
• Previous experience in customer service, client support or related fields is preferred.
• Strong problem-solving skills with the ability to understand customer needs and provide appropriate solutions.
• Comfortable communicating with customers through various channels such as chat, email, and/or phone.
• Good attention to detail with the ability to maintain accurate customer records.
• Self-motivated and able to work independently in a remote working environment.
• Good time management skills and the ability to handle multiple customer requests efficiently.
• Basic computer skills and familiarity with online communication tools.
• Positive attitude with a customer-focused mindset.
• Able to adapt to changing priorities and follow company procedures.

Preferred Qualifications:

• Previous experience supporting Mandarin-speaking customers or clients is preferred.
• Familiarity with customer relationship management (CRM) systems, customer support platforms, or related tools is an advantage.
• Ability to work according to assigned schedules and adapt to different working hours when required.
• Willingness and flexibility to work in assigned shifts based on business needs.
• Strong sense of responsibility with the ability to maintain consistent service quality.

Pay: RM1,453.33 per month

Application Question(s):

• Are you fluent in Mandarin and English?
• Do you have customer service or customer support experience?
• Are you willing to work assigned shifts when required?
• When is your earliest availability to start?

Work Location: In person