Salary & Benefits
- Salary: MYR 6,000 during probation, up to MYR 7,500 upon confirmation
- Monthly performance incentive: up to MYR 1,000 after confirmation
- Housing allowance and full attendance allowance provided.
- Annual leave entitlement
Working Schedule
- Must be comfortable working weekends, public holidays, and night shifts as scheduled
About the Role
We are hiring a Payment Operations Executive to support daily fund processing, transaction monitoring, and reconciliation activities in a fast-paced digital payments environment.
This role is ideal for candidates who are detail-oriented, dependable, and comfortable managing high-volume transactions with accuracy and discretion. If you have experience in payment handling, e-wallet operations, online banking, or transaction support, this will be a strong opportunity to grow in a structured operations setting.
Key Responsibilities
- Process daily customer payment transactions, including deposits, withdrawals, and transfers
- Monitor payment channels and merchant balances to ensure smooth fund flow
- Perform daily reconciliation and maintain accurate transaction records
- Identify and escalate suspicious or irregular transactions promptly
- Prepare regular transaction and fund movement reports for internal review
- Support payment system and wallet-related issue resolution
- Work closely with customer support and risk control teams to resolve transaction-related matters efficiently
- Maintain confidentiality and comply with internal finance and operational procedures
Requirements
- Malaysian citizen
- Previous experience in payment operations, transaction processing, finance operations, reconciliation, or e-wallet/banking support is preferred
- Candidates with experience in high-volume digital transaction environments will have an added advantage
- Familiar with online payment methods, internet banking, and e-wallet workflows
- Good working knowledge of Excel and other standard office tools
- Careful, responsible, and able to handle sensitive financial information
- Able to work under pressure in a fast-moving environment
- Willing to work rotating shifts, including night shift, weekends, and public holidays
Why Join Us
- Attractive fixed salary with additional monthly incentives
- Housing support provided
- Opportunity to build experience in payment operations and transaction management
- Exposure to digital payment systems and large-scale operational processes
- Structured on-site team environment with clear day-to-day responsibilities
Pay: RM6,000.00 - RM7,500.00 per month
Ability to commute/relocate:
- Johor Bahru: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Application Question(s):
- Do you have prior experience in payment operations, transaction processing, finance operations, reconciliation, or e-wallet / banking support?
- Are you willing to work on rotating shifts, including night shift, weekends and public holidays?
Language:
Work Location: In person