Job Summary
The Convenience Store Team Member is responsible for supporting the daily operations of the store by providing good customer service, performing cashiering duties, replenishing stocks, and maintaining cleanliness and operational standards within the store.
Key Responsibilities
Provide courteous and professional customer service to customers
Operate cashiering and POS systems accurately, including handling cash and cashless transactions
Assist customers with enquiries, product location, and basic issue resolution
Replenish stocks and ensure products are properly displayed and available for sale
Perform stock rotation and monitor expiry dates to maintain freshness standards
Ensure shelves, displays, and promotional areas are properly maintained
Maintain cleanliness and housekeeping standards within the store premises
Assist with receiving and unpacking deliveries where required
Support opening and closing store operations as assigned
Comply with workplace safety, hygiene, and operational SOPs
Support the team in achieving operational and customer service standards
Carry out any other ad-hoc duties assigned by supervisors or management
Job Requirements
Customer-oriented with good interpersonal and communication skills
Comfortable interacting with customers in a retail environment
Able to work independently and as part of a team
Responsible, punctual, and willing to learn
Comfortable with cashiering and basic retail operational duties
Able to work rotating shifts, including weekends and public holidays
Physically fit and comfortable with prolonged standing and light manual handling duties
Prior retail, supermarket, convenience store, or F&B experience will be an added advantage
About You
· Good team player
· Customer Service and process oriented
· Committed and willing to learn
· Attentive to details
· Able to carry/lift heavy goods
· Min 3 months commitment, able to work on a rotating shift, including weekends & public holidays