居家办公 Service Desk Agent (Mandarin) 工作, 薪水 up to MYR 3,500, Shiyoni Care Johor 公司招聘中 - Ricebowl

Fresh graduates or candidates with 1–2 years of fecebook customer service experience are encouraged to apply

Able to WORK FROM HOME

Able to speak and write Mandarin (to liaise with Mandarin-speaking customers)

Basic English communication skills

Positive attitude, patient, and customer-oriented

Willing to learn, responsible, and able to work in a team

Basic computer skills (training will be provided)

Handle customer inquiries via phone, chat, email, or social media in a professional and friendly manner

Provide accurate information, resolve issues, and ensure customer satisfaction

Follow up on customer requests and ensure timely resolution

Maintain proper records of customer interactions in the system

Work closely with internal teams to improve customer experience

Learn and understand company products/services to better assist customers