- Jalan Gertak Merah Johor Bahru Johor Malaysia 80000
Shiyoni Care Hiring! Work from Home Customer Service Representative (Mandarin) in Johor, Earn up to MYR 3,500 - Ricebowl
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Fewer than 20 applicants. You still have a chance!
Posted
16 hours ago • Closing
19 Sep 2026
Fewer than 20 applicants. You still have a chance!
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Working Location
Job Description
Requirements
Fresh graduates or candidates with 1–2 years of fecebook customer service experience are encouraged to apply
Able to WORK FROM HOME
Able to speak and write Mandarin (to liaise with Mandarin-speaking customers)
Basic English communication skills
Positive attitude, patient, and customer-oriented
Willing to learn, responsible, and able to work in a team
Basic computer skills (training will be provided)
Responsibilities
Handle customer inquiries via phone, chat, email, or social media in a professional and friendly manner
Provide accurate information, resolve issues, and ensure customer satisfaction
Follow up on customer requests and ensure timely resolution
Maintain proper records of customer interactions in the system
Work closely with internal teams to improve customer experience
Learn and understand company products/services to better assist customers
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Training Provided
- Performance Bonus
- Work from Home
Skills
E-commerce Knowledge
Customer Service
Problem-Solving
Mandarin Language Proficiency
Communication Skills
Active Listening
Conflict Resolution
Empathy
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