- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Excellent communication skills.
Customer service
Sense of urgency
willing to work on midnight
Equipment (laptop/secondary phone)
Responsibilities
This position provides accurate, real-time Over-the-Phone consecutive interpretation in a first-person style. The interpreter facilitates communication between English speakers and Mandarin/Cantonese speakers across various industries.
Provide accurate, meaning-for-meaning consecutive interpretation over the phone.
Interpret in various sectors including medical, insurance, finance, emergency line, etc.
Manage tone, pace, and professionalism during live calls
Follow all interpreter protocols, company policies, confidentiality rules, and industry ethics.
Maintain neutrality at all times and avoid personal opinions or additions.
Build and maintain strong terminology knowledge relevant to OPI use cases.
Attend required training, QA reviews, and coaching sessions.
Demonstrate reliable attendance, accurate adherence to shift schedules, and timely completion of tasks.
Follow feedback and improve based on coaching or quality evaluations.
Work independently while maintaining professional communication with supervisors and teammates.
Handle urgent, stressful, or sensitive calls (e.g., medical, emergency, legal) with composure.
Ensure strict compliance with privacy and data protection standards.
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.