- Jalan 10/14 Petaling Jaya Selangor Malaysia 46000
Working Location
Job Description
Requirements
Education:MinimumDiploma and above
Language Skills:Able to communicate well inMandarin and English
Work Location:Willing to workon-site in PJ
Fresh Graduates:Fresh graduates arewelcome to apply!
Positive & Willing to Learn: Open to learning and developing new skills in a dynamic working environment.
Responsibilities
Reviewed and moderated user-generated content, including text, images, videos, comments, and advertisements, according to platform policies and community guidelines.
Monitored online content to identify and remove content that violated company policies, safety standards, or platform guidelines.
Evaluated content for issues such as hate speech, harassment, violence, scams, misinformation, adult content, and other policy violations.
Applied moderation policies and guidelines consistently and accurately when making content decisions.
Reviewed reported content and user complaints to determine whether appropriate action should be taken.
Escalated complex, sensitive, or high-risk cases to the relevant internal teams for further investigation.
Maintained a high level of accuracy, productivity, and consistency while handling a large volume of content.
Ensured moderation decisions were made within required Service Level Agreements (SLAs) and quality standards.
Benefits
Skills
TAMAN JAYA
0.8 km
UNIVERSITI
1.5 km
ASIA JAYA
1.7 km
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