- Jalan Batu Kawan Pulau Pinang Malaysia 14110
United BC Team Hiring! Full Time IT Engineer in Pulau Pinang, Earn up to MYR 5,000 - Ricebowl
Posted
2 days ago • Closing
6 Sep 2026
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Working Location
Job Description
Requirements
- Bachelor's Degree in IT, Computer Science, Network Engineering, or related field
- 2-5 years of experience in IT support and/or network engineering
- Experience supporting both office IT operations and project environments is preferred
- Networking: TCP/IP, VLAN, VPN, routing & switching
- Familiar with firewall and network devices (e.g. Cisco, Fortinet, Ubiquiti)
- Servers: Windows Server, Active Directory, basic Linux knowledge
- Virtualization: VMware / Hyper-V
- Basic database knowledge (SQL Server / MySQL)
- Understanding of industrial communication protocols is an advantage
- Strong troubleshooting and problem-solving skills
- Able to handle both operational IT support and project-based work
- Good communication and teamwork skills
- Willing to travel for project support when required
Responsibilities
- Manage and maintain office IT systems including desktops, laptops, printers, and peripherals
- Administer company network (LAN/WiFi), internet connectivity, VPN access, and firewall
- Set up and maintain user accounts, email systems, shared drives, and access controls
- Provide helpdesk support for employees (hardware, software, connectivity issues)
- Ensure regular system updates, antivirus protection, backups, and IT asset management
- Manage IT inventory, procurement, and lifecycle of equipment
- Design and configure industrial and enterprise networks (LAN/WAN/VLAN) for automation projects
- Set up routers, switches, firewalls, and wireless systems at customer sites
- Implement structured cabling and network architecture for systems such as ASRS, AMR, and production lines
- Support deployment of WMS, MES, MMS, and other software platforms
- Configure servers, virtualization (VMware/Hyper-V), and databases
- Ensure seamless connectivity between PLCs, machines, sensors, and enterprise systems
- Integrate enterprise IT systems with industrial automation environments
- Work closely with software, PLC, and robotics teams for end-to-end system delivery
- Support communication protocols such as TCP/IP, Modbus, OPC UA, MQTT, REST API
- Implement and monitor security measures (firewalls, VPNs, endpoint protection)
- Ensure compliance with internal IT policies and industrial cybersecurity practices
- Perform backup management, disaster recovery planning, and system monitoring
- Diagnose and resolve office IT issues and project-related network/system issues
- Provide on-site and remote support during project deployment, FAT/UAT, and go-live
- Support post-deployment stabilization and maintenance
- Maintain IT documentation including network diagrams, asset lists, and configurations
- Prepare system architecture documentation for projects
- Support standardization under CoE and internal IT SOPs
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- 5 Working Days
- Overtime Pay
Skills
TCP/IP
VLAN
VPN
routing & switching
Cisco
Fortinet
Ubiquiti
Windows Server
Active Directory
Linux
VMware
Hyper-V
SQL Server
MySQL
troubleshooting
problem-solving
teamwork
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