Familiar with firewall and network devices (e.g. Cisco, Fortinet, Ubiquiti)
Servers: Windows Server, Active Directory, basic Linux knowledge
Virtualization: VMware / Hyper-V
Basic database knowledge (SQL Server / MySQL)
Understanding of industrial communication protocols is an advantage
Strong troubleshooting and problem-solving skills
Able to handle both operational IT support and project-based work
Good communication and teamwork skills
Willing to travel for project support when required
岗位职责
Manage and maintain office IT systems including desktops, laptops, printers, and peripherals
Administer company network (LAN/WiFi), internet connectivity, VPN access, and firewall
Set up and maintain user accounts, email systems, shared drives, and access controls
Provide helpdesk support for employees (hardware, software, connectivity issues)
Ensure regular system updates, antivirus protection, backups, and IT asset management
Manage IT inventory, procurement, and lifecycle of equipment
Design and configure industrial and enterprise networks (LAN/WAN/VLAN) for automation projects
Set up routers, switches, firewalls, and wireless systems at customer sites
Implement structured cabling and network architecture for systems such as ASRS, AMR, and production lines
Support deployment of WMS, MES, MMS, and other software platforms
Configure servers, virtualization (VMware/Hyper-V), and databases
Ensure seamless connectivity between PLCs, machines, sensors, and enterprise systems
Integrate enterprise IT systems with industrial automation environments
Work closely with software, PLC, and robotics teams for end-to-end system delivery
Support communication protocols such as TCP/IP, Modbus, OPC UA, MQTT, REST API
Implement and monitor security measures (firewalls, VPNs, endpoint protection)
Ensure compliance with internal IT policies and industrial cybersecurity practices
Perform backup management, disaster recovery planning, and system monitoring
Diagnose and resolve office IT issues and project-related network/system issues
Provide on-site and remote support during project deployment, FAT/UAT, and go-live
Support post-deployment stabilization and maintenance
Maintain IT documentation including network diagrams, asset lists, and configurations
Prepare system architecture documentation for projects
Support standardization under CoE and internal IT SOPs
好处
Annual Leave
Medical and Hospitalisation Leave
EPF
SOCSO
EIS
Medical Insurance
Training Provided
Allowance Provided
Performance Bonus
5 Working Days
Overtime Pay
所需技能
TCP/IP
VLAN
VPN
routing & switching
Cisco
Fortinet
Ubiquiti
Windows Server
Active Directory
Linux
VMware
Hyper-V
SQL Server
MySQL
troubleshooting
problem-solving
teamwork