Edisi One Hiring! Full Time Coffee Shop Manager in Sungai Petani, Earn up to MYR 4,000 - Ricebowl

Diploma in Hospitality Management, Business Administration, or a related field.

Minimum of 3 years of relevant experience in cafe or restaurant management.

Proven ability to lead and manage a team effectively.

Strong understanding of cafe operations, including inventory management and cost control.

Excellent customer service and communication skills.

Proficiency in point-of-sale (POS) systems and basic computer applications.

Knowledge of food safety and sanitation standards.

Oversee daily cafe operations, ensuring efficiency and high standards of service.

Manage staff, including scheduling, training, performance reviews, and motivation.

Maintain inventory levels, order supplies, and manage vendor relationships.

Ensure compliance with health, safety, and sanitation regulations.

Develop and implement strategies to increase sales and customer satisfaction.

Handle customer inquiries, feedback, and complaints professionally.

Manage the cafe's budget and financial performance.