- Persiaran KLCC Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450
Madam Kwan's (Suez Top Ventures ) Hiring! Part Time Part-Time Guest Experience Associate in WP Kuala Lumpur, Earn up to MYR 15 - Ricebowl
Posted
19 hours ago • Closing
9 Aug 2026
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Working Location
Job Description
Requirements
- Minimum SPM, Diploma, or equivalent qualification.
- Fresh graduates and candidates without experience are encouraged to apply.
- Part-time applicants are welcome.
- Able to communicate in: Bahasa Malaysia, English, Mandarin (preferred due to business and customer service needs)
- Friendly, energetic, proactive, and customer-service oriented personality.
- Presentable with good communication and interpersonal skills.
- Comfortable interacting with customers and promoting positive guest engagement.
- Able to work on weekends, public holidays, and rotating shifts.
- Experience in F&B, hospitality, retail, or customer service is an added advantage.
- Mandarin speaker is an added advantage
Responsibilities
- Welcome and engage with customers in a warm and professional manner.
- Attend to customer enquiries, feedback, and requests promptly.
- Check and ensure customers’ orders are served correctly and in a timely manner.
- Recommend menu items, signature dishes, and ongoing promotions to customers.
- Obtain feedback from customers regarding food quality, service, and overall dining experience.
- Monitor overall customer dining experience and service satisfaction.
- Encourage satisfied customers to leave reviews and ratings on platforms such as Google, Dianping, and other online review platforms.
- Assist in handling customer complaints or service recovery professionally.
- Coordinate with kitchen and service team to ensure smooth outlet operations.
- Support outlet marketing or promotional activities when required.
- Maintain a clean, presentable, and professional appearance at all times.
- Support outlet activities and peak-hour operations when required.
Benefits
- Training Provided
- Annual Performance Bonus and Increment
- Overtime Pay
- Staff Meal
- Medical and Insurance coverage
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Annual Bonus
- Medical Insurance
- Allowance Provided
- Performance Bonus
- 5 Working Days
Skills
Customer Service
How to go to Madam Kwan's (Suez Top Ventures Sdn Bhd) by MRT, LRT or other public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - KLCC
0.2 km
MRT - PERSIARAN KLCC
0.4 km
LRT - AMPANG PARK
0.6 km
MRT - AMPANG PARK
0.6 km
MRT - CONLAY
0.8 km
MRL - RAJA CHULAN
0.9 km
LRT - KAMPUNG BARU
1.0 km
MRL - BUKIT NANAS
1.1 km
MRT - RAJA UDA
1.3 km
MRT - BUKIT BINTANG
1.3 km
MRL - BUKIT BINTANG
1.3 km
LRT - DAMAI
1.3 km
LRT - DANG WANGI
1.4 km
MRL - IMBI
1.7 km
MRT - TUN RAZAK EXCHANGE
1.7 km
MRL - MEDAN TUANKU
1.8 km
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