- Jalan KLIA 1 Kuala Lumpur International Airport Selangor Malaysia 64000

Kuala Lumpur International Airport, Selangor
Working Location
Job Description
Requirements
Minimum Diploma or higher qualification
At least 3 years of experience in air freight forwarding industry
Good network and relationships with carriers, GSA & CSA preferred
Proficient in MS Office (Word, Excel, Outlook)
Strong communication skills and able to work independently
Responsibilities
Handle air freight enquiries from customers and overseas agents
Support air freight export and import processes and procedures
Build and maintain strong relationships with airlines, GSAs, CSAs, trucking companies, and other vendors
Monitor end-to-end shipment processes to ensure timely delivery
Attend to customer bookings for export and import shipments
Update customers on shipment status via email
Coordinate closely with Operations and Sales teams to meet customer requirements
Handle costing and billing for shipments
Maintain and file records in accordance with company procedures
Monitor team productivity and provide feedback/coaching when required
Undertake any other duties assigned by management
Benefits
Skills
Important Information
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