Eumex Sailing Logistics Malaysia Hiring! Full Time Customer Service Executive in Selangor, Earn up to MYR 5,000 - Ricebowl

Minimum SPM/Diploma or equivalent qualification

Fresh graduates are encouraged to apply

Good communication skills in English and Mandarin will be an added advantage

Basic knowledge of Microsoft Office applications

Able to work independently and in a team environment

Responsible, proactive, and willing to learn

Handle customer inquiries via phone, email, and messaging platforms professionally and promptly

Coordinate with internal departments and operations team regarding shipment status and delivery updates

Assist customers with booking arrangements, documentation, and order processing

Monitor shipment progress and provide timely updates to customers

Resolve customer complaints and issues in a professional manner

Maintain accurate customer records and documentation

Follow up closely with customers to ensure satisfaction and service quality

Support daily administrative and customer service operations when required

Ensure all tasks are completed according to company procedures and timelines