Key Responsibilities:

Data Entry and Management: Maintain and update sales records, customer information, and inventory data in the company's database.
Documentation: Prepare, organize, and manage sales documents, including contracts, invoices, and reports.
Customer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Scheduling and Coordination: Arrange meetings, appointments, and travel arrangements for sales team members.
Sales Support: Assist sales representatives with the preparation of sales presentations, proposals, and other materials.
Order Processing: Handle the processing of orders, ensure accurate entry of order details, and coordinate with other departments to fulfill orders.
Inventory Management: Monitor inventory levels, conduct regular stock checks, and report discrepancies.
Reporting: Generate and distribute sales reports, analytics, and performance metrics to the sales team and management.
Administrative Support: Perform general office duties, such as filing, copying, and scanning documents, as well as maintaining office supplies.

Qualifications:

SPM/Diploma in Business Administration related field.
Proven experience in a clerical or administrative role, preferably in a sales or customer service environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM software.
Excellent organizational and multitasking skills.
Strong communication and interpersonal skills.
Attention to detail and ability to work independently.

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Benefits:

Work Location: In person

Niki Global Tours Sdn Bhd