Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Education:Minimum Diploma or higher in any relevant field; a background in Business, Finance, or Banking is a distinct advantage.
Industry & Financial Operations Experience:Prior experience in financial operations, statement reconciliation, or FX rate management/treasury operations within Financial Services, Remittance, or Banking is highly advantageous. Exceptional eye for detail and numerical accuracy is essential.
Leadership Traits:Proven leadership or mentoring experience — you genuinely enjoy developing others and take ownership of your team's success....