Team Leadership & Sales Management

Lead, supervise, and coach the sales team to achieve individual and team sales targets.
Provide training on product knowledge, sales techniques, customer engagement, and after-sales service standards.
Monitor team performance, provide constructive feedback, and assist in closing complex sales deals.
Promote a customer-centric approach to build long-term relationships and brand loyalty.

Sales Planning & Execution

Develop monthly sales plans with clear objectives, target customers, timelines, and sales strategies.
Execute sales strategies to achieve machine sales targets and expand market presence.
Support the sales team in securing machine orders, particularly in target markets.
Manage key accounts and partner relationships to drive repeat business and referrals.

Marketing Collaboration & Brand Development

Work closely with the Marketing team to develop and refine marketing strategies that generate leads and build brand awareness.
Propose and support digital marketing campaigns, product promotions, and events to generate customer interest.
Create customer education materials such as brochures, videos, and FAQs to support the sales process.
Provide market feedback to improve marketing content and product positioning, especially for overseas markets.
Contribute ideas for market outreach by identifying potential markets, customer segments, and sales channels.
Promote after-sales services, including maintenance packages, chemical supplies, and spare parts, as value-added selling points.

Customer Data & CRM

Implement an interim customer tracking system, such as spreadsheets or shared databases, to monitor sales leads, follow-up status, customer interactions, feedback, communication records, team activities, and sales pipelines.
Coordinate with management to evaluate future CRM system options and prepare for CRM integration.
Provide regular customer engagement and sales reports, highlighting key leads, conversion progress, and challenges.

Licensee Engagement & Support

Build and maintain strong relationships with licensees, ensuring they understand and comply with licensing terms and brand standards.
Support licensees by providing sales and marketing guidance.
Collaborate with the Customer Service Manager and Admin Team on licensing fee collection, with the collection process handled by the relevant team.
Address feedback and operational issues raised by licensees and escalate major concerns to management.
Maintain accurate and confidential records of disciplinary actions, investigations, and outcomes.

Partnerships with Companies & Factories

Develop and maintain partnerships with companies and factories by offering staff discounts to drive car wash volume at outlets.
Monitor the impact of these partnerships on customer volume and outlet performance.
Ensure partner companies achieve agreed car wash volume targets.

Overseas Sales Expansion

Research and identify potential international markets and partners for machine sales.
Develop basic market entry plans covering target countries, customer profiles, and pricing strategies.
Build and maintain a strong pipeline of overseas leads and conduct regular follow-ups.
Collaborate with the Marketing team to tailor sales materials and campaigns for overseas audiences.
Support the sales team in closing international sales opportunities.

After-Sales Service Promotion

Work closely with the Field Service & Project Manager and Customer Service teams to promote after-sales services, including machine maintenance, chemicals, and spare parts.
Ensure customers understand the long-term value of partnering with the company for their car wash needs.
Position the company as a comprehensive car wash solutions provider rather than solely a machine supplier.

3份Sales Manager工作在Melaka - October 2026

Sales & Marketing Manager