In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
...
In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
...
Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
...
New Business Development: Actively identify and approach new industrial customers. Generate new leads through cold calling, customer visits, referrals, exhibitions, online enquiries, territory mapping and social media campaign. Develop business opportunities within factories, warehouses, logistics companies, distributors, retailers and other relevant industries. Convert prospects into active buying customers.
Territory and Market Coverage: Systematically cover the assigned sales territory, postcode and industry segments. Build and maintain a complete customer database for the assigned territory. Identify underserved areas, new industrial developments and high-potential customer segments. Ensure regular customer visitation and market presence.
Sales Opportunity Creation: Understand customers’ operational requirements and recommend suitable products or solutions. Generate enquiries, quotations, demonstrations, site visits and project discussions. Maintain sufficient qualified opportunities to support future sales targets. Build a minimum sales pipeline of three to four times the monthly sales target.
...