Own two B2B sales verticals: map market, list target accounts, identify decision makers and buying cycles, and build a 12-month territory plan reviewed quarterly.
Prospect and generate demand via structured outbound outreach (phone, email, LinkedIn, WhatsApp); secure first meetings with sports coordinators, procurement officers, club secretaries and owners; visit prospects and accounts across the Klang Valley and other states as needed; represent GS Gill at school sports days, tournaments, clinics and trade events.
Manage pipeline and close: qualify needs, prepare quotations, price proposals and tender submissions; negotiate within approved limits; manage opportunities in CRM with accurate stage, value and close date; provide weekly forecasts; close orders and hand them to Inside Sales and Sales Operations and remain accountable until payment; support collection of outstanding invoices....
Own the web shop as the single point of accountability for catalogue, pricing, promotions, content accuracy and day-to-day performance.
Monitor site health daily and coordinate fixes with the web/IT vendor; plan and run seasonal campaigns and promotions; track weekly KPIs and report to management with actions.
Process all incoming orders from web, email, phone and WhatsApp from acknowledgement to fulfilment, invoicing and delivery confirmation; respond to enquiries and convert through upselling and cross-selling; coordinate with warehouse and couriers; handle returns, exchanges and complaints; maintain records in Shopify and sales CRM....