Coordinate with management to research, identify, analyse, and execute new business initiatives and ideas: In collaboration with the management team, actively participate in researching and identifying potential business opportunities related to guitars. Analyse the feasibility and viability of these opportunities and contribute to their execution.

Brand Strategy: Take charge of developing and settling Brand Vision, and Short/Long-Term Value Propositions. Ensure consistency in brand representation across various platforms.

Planning and Execution of Communications: Take the lead in planning and executing all communication and media actions for the company. This involves managing both online and offline channels to effectively promote the company's guitar-related offerings.

Collaborate with internal and external partners: Work closely with internal teams and external partners to implement business plans and strategies effectively. Foster strong relationships with these stakeholders to ensure successful execution of initiatives.

Create and manage promotional collateral: Develop and oversee the creation of promotional materials to establish and maintain consistent product branding. These materials may include brochures, catalogues, advertisements, and online content.

Evaluate customer requirements and develop business plans: Conduct thorough assessments of customer needs and preferences. Utilize this information to develop comprehensive business plans that align with customer expectations and enhance the company's market position.

Build relationships with prospective clients: Proactively engage with potential clients to establish strong relationships and identify new business opportunities. Leverage your knowledge and passion for guitars to showcase the company's offerings and generate interest in its products and services.

Develop business development strategies: Devise and implement effective strategies to drive company revenue growth and increase brand value. Identify key market trends and incorporate them into your plans to stay ahead of customer demands and competitors.

Support contract development and customer negotiations: Assist the management team in the development of contracts and negotiations with customers. Provide insights and expertise to enhance product offerings and meet customer requirements effectively.

Coordinate business development activities: Collaborate with the Management Team to review and improve relevant business development activities. Share feedback, insights, and recommendations to optimize processes and achieve organizational goals.

Participate in seminars/professional meetings: Act as a representative of the company by actively participating in seminars and professional meetings. Showcase the company's expertise in the guitar industry, establish industry connections, and stay up to date with the latest trends and advancements.

Perform all duties in Warehouses department including physical carrying & arrangement of stocks.

Assist Shipping team in the order fulfilment process, including stock receiving, picking, labelling, packing.

Perform regular stock count to ensure no discrepancy

Other ad-hoc duties as assigned.

Follow up students matters (schedule replacement,  arrange classes, new student enquiries)

Handle basic SQL accounting software

Assist in the music event

Design website images, product image, posters and banners weekly.

Design social platform material each day.

To shoot and edit video for product training and knowledge purposes

Liaise and set product-modelling requirement whenever there are new products.

Report and feedback to head of marketing and work together with assigned department for the above scope.

Creative, multi tasking, self motivated, independent, ability to follow instructions

Capable of executing design projects independently

To achieve sales target set by sale manager.

To attend and follow up customer enquiry, feedback and correspondence.

Preparing quotation, schedule, draft of material and etc present to architects, developers, project owners, interior designers and contractors.

Responsible to explore new market and maintaining the relationships for long-term business opportunities.

Manage projects to make sure that they get completed in a timely manner.

Promote company’s product to new and existing customers.

Generate sales and service from assigned customers/industries and expanding business in new account

Accountable for outstanding receivables on assigned customers for timely collections.

Responsible to follow up and retain current customer

Responsible to handle & organize records of customer complaint, liase with all the concerned department heads and feedback to customer

Responsible to generate report

Responsible to generate customer survey and forecast

Refer unresolved customer grievances or special requests to designated department for further investigation

Follow up to ensure the appropriate actions were taken on customer request.

To undertake relevant tasks assigned by the superior from time to time

Design website images, product image and banners each week.

Design social platform material each day.

Liaise and set product-modelling requirement whenever there are new products.

Report and feedback to head of marketing and work together with assigned department for the above scope.

Creative, multi tasking, self motivated, independent, ability to follow instructions

Capable of executing design projects independently

Resourceful in creative ideas and active in brainstorming

Pleasant attitude, focused on details, well organized

Excellent time management skills and willing to work long hours if needed

Memasukkan data yang tepat dan lengkap ke dalam sistem atau database.

Memperbarui data yang sudah ada dengan informasi yang baru atau terbaru.

Memeriksa dan memastikan keakuratan data yang dimasukkan.

Menjaga kerahasiaan informasi dan data yang diolah.

Mengumpulkan dan mengorganisir data yang diperlukan.

Menyelesaikan tugas dengan waktu yang telah ditentukan.

Managing all forms of incoming and outgoing communication (phone calls, emails, faxes etc.) on behalf of the Sales & Marketing team.

Prepare and coordinate the preparation and submission of summary briefs and reports to the Sales & Marketing team.

Assist the Sales Team in preparing quotations, job orders, delivery notes and invoices.

Arranging meetings with customers and suppliers as required.

Assist Sales and Marketing Manager in new business development and all promotional activities.

Attend to all enquiries from customers which include pricing enquiry, technical specification, follow-up of order and delivery schedule.

Must be a master seller. Schedule meetings, sales appointments, and following up with customers regarding order status.

Build and maintain rapport with potential, existing & new customers.

To achieve monthly sales target set and ensure outstanding payment collected within 90 days in order to enjoyed sales commission.

To ensure that services and fire fighting equipment are delivered to customers’ expectations.

Conduct assessment of technician’s work at customer’s premise.

Assist customers in the submission of a Fire Certificate application. Training will be provided.

Monitoring sales performance and compiling reports.

To develop and oversee control systems in order to identify, prevent or deal with violations of legal guidelines, internal policies, and/or certification requirements.

To review, draft, modify and implement Standard Operating Procedures, Complaint Responses and manage production related risks and/or non-conformance issues.

Develop and implement internal production quality standards.

To liaise with Production team to ensure all Standard Operating Procedures and Standards are well-communicated, practiced and enforced at all times during production.

Participate, manage and lead audits by local and foreign regulatory bodies whenever necessary.

To train, guide, impart, and empower technical team to supervise and ensure compliance of production processes to internal and external standards.

Evaluate the efficiency of existing controls and improve them on continual basis.

Collaborate with technical consultants to monitor amendments and/or updates of enforcement standards and regulations.

Performs routine and/or unannounced audits of suppliers and business partners whenever necessary.

Provide technical advice and assistance to quality and food safety management of business partners.

To oversee, lead and supervise staffs assigned to manage R&D projects; including and not limited to, product and process development, project management, R&D inventory and sample management, and ensuring all new products developed meet technical, price and production parameters.

Maintains professional and technical knowledge by attending trainings; educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contribute to team effort by accomplishing related results as needed.

Authority to immediately stop production line due to quality, food safety and/or health and safety concerns.

Issuance of notice for product recalls subjected to approval by higher management.

Represent the company to meet suppliers or other parties to discuss and draft up proposals to improve compliance of processes, and efficiency, effectivity and/or quality of finished products.

Represent the company to respond in product quality complaints.

Management of Technical team to ensure responsibilities of the department are fully carried out.

Involved in Event Production Set-up, arranging Logistic matter, Preparation of event equipment.

Maintain facilities and equipment in good operating condition.

General basic maintenance of facilities including, but not limited to: basic, simple repairs, equipment assembly etc.

Moving boxes, equipment, etc. into or out of storage.

Report all facility or equipment problems to the supervisor.