This role contributes to company’s success by providing a legendary customer service experience, acting with a customer comes first attitude to create meaningful customer connections. Models and acts in accordance with company’s guiding principles.
Summary of Key Responsibilities
-1)Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company’s brand image.
-2)Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company’s products.
-3)Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
-4)Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
-5)Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
-6)Offers recommendations to continuously improve customer experience.
-7)Supports the implementation of company’s programs or initiatives.
-7)Follows company’s operational policies and procedures and reports essential information to superior.
Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.
Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.