This role contributes to company’s success by providing a legendary customer service experience, acting with a customer comes first attitude to create meaningful customer connections. Models and acts in accordance with company’s guiding principles.
Summary of Key Responsibilities
-1)Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company’s brand image.
-2)Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company’s products.
-3)Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
-4)Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
-5)Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
-6)Offers recommendations to continuously improve customer experience.
-7)Supports the implementation of company’s programs or initiatives.
-7)Follows company’s operational policies and procedures and reports essential information to superior.
We are looking for a top notch Graphic Designer, interested in moving into UX Design We are looking for a 'T-Shaped' Graphic Designer. (Meaning deep mastery of a select design skill but also have the skills needed for research, storytelling, and illustrate and also be a graphic design.) If you have the rare combination of both creative muscles and an analytical mind, then you should be on our team. Who are we? Oscar is Singapore’s leading visual B2B communication agency. We unpack complex ideas and concepts and repackage them into engaging and compelling visual stories. Our designers are a cut above the rest – imaginative problem-solvers who can look at the big picture while reading between the lines. Who are we looking for? We are in search of a top-notch Graphic Designer who can create appealing visual stories for a roster of world-leading fintech clients through spot-on infographics, or eye-catching illustrations. We need someone who is able to gain a deep understanding of clients and their products, and transform what clients want to say into extraordinary visuals that grab attention and bring clarity to complexity. What can you look forward to? Being able to build relationships with some of the world’s top companies, work on interesting and stimulating projects, receive a competitive remuneration package. Be part of a talented, dynamic team of Animators, Illustrators, and UX Designers, based in Singapore. Are you cut out for our team?
You’re able to see a crystal-clear picture of the client’s business needs and requirements, and use that to build up an effective visual story
You can visualize and come up with the extra ingredients needed to make an top level infographic or illustration.
You’re passionate about design and are aware of best industry practices
You show great attention to detail, not only in your work but in how you present your work to clients
You possess confident communication skills
You have a great amount of patience and won’t shy away from a challenge
You are an energetic, self-motivated individual with a mission to create powerful work of the highest quality
Do you fit the bill?
You have a degree/diploma in Design Communication
Good mastery of Adobe Creative Suite for animation work (Illustrator, Photoshop, After Effects)
Vector 2D Graphics
Happy to work in PowerPoint, and other business communication software.
Our Designers are the best in the business – they listen hard, read between the lines, intuit what isn’t verbalised and then channel that into outstanding visual experiences What will you get in return? You’ll get incredible exposure to some of the world’s best brands, interesting work you can sink your teeth into, a competitive remuneration package and the support of an exceptional team
This is not a graphic design position Overall responsibilities and duties: Create and develop visual content (video/photography) Production (50%) Must be able to independently set-up, light, film/photograph. Be comfortable in a studio/photoshoot environment. Able to handle DSLRs, lighting equipment like strobes (eg. profoto) and constant lights (eg. Aputure), setting up c-stands, light stands, flags, etc. Post-production (25%) Must be able to edit footage, sound files, create and animate motion graphics, titling, adding music/VO/special effects. Be proficient in Adobe Creative Suite including Adobe Illustrator, Photoshop, Lightroom, After Effects and Premiere Pro. Be organised with archiving files. Pre-production (25%) Location scout and recce. Assist the team with pre-production work (ie. storyboarding and creating/collaborating on production decks) Others Assist with Video/Photo shoots, as well as other ad-hoc duties when required Ensure best-practice production processes are followed, for optimal performance across MPS' digital channels. Collaborate closely with the internal teams to help facilitate the creation of multimedia content. Able to take on multiple projects simultaneously. Communicate ideas, opportunities and limitations well—communicate/propose viable solutions when faced with a roadblock. Be punctual. Meet deadlines given.
About the role You will be responsible for core product contributions and solving design problems at all levels – be it our core financial products, debit cards or the future of invoice management for Southeast Asia's 79 million small businesses. You will have autonomy and control over the design process and will be in charge to shape the best user experience for customers in the region. We are a fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact. What will you be doing?
Create mockups and wireframes to prototype new features
Conduct usability testing to detect user friction and improve current features
Optimize existing product workflows
Create A/B tests to continuously improve the user experience across the whole user journey
Conduct user research to understand user needs and pain points better
Collaborate with Product Managers to help conceptualize and implement new features
Transition designs to software engineers and internal users
Present designs at weekly product meetings
What will you need?
You are a good multi-tasker who can work within tight deadlines
You possess excellent communication and interpersonal skills and can articulate your ideas to different stakeholders
You possess strong planning and organisational skills with the ability to set targets, prioritise effectively and make decisions
You have strong writing skills and a keen eye to ensure that the content is free from errors and complies with editorial style and guidelines
You enjoy finding creative solutions to problems
You are a strong team player who can manage multiple stakeholders
You are adaptable and thrive in changing environments
