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Key Responsibilities

Provide support to the Regional QA Leadership Team including the Country Hubs in order to deliver:

(i) Monthly QA Dashboards to manage the QA organization and publish a standardized set of metrics and analysis for AML FIU Execution and Stakeholder consumption.

(ii) Status updates on remedial action relating to external examinations or internal audits.

(iii) An effective & accurate variable volume driven capacity planning & financial model

Participate in governance related activities to ensure that the QA Dashboard remains relevant and meets the reporting and analysis requirements desired by QA Leadership Team and FIU Operations.

Ensures that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools.

Keeps regular interactions with global QPS Team in order to ensure compliance on the QA Program and consistency within QA execution.

Create and maintain a strong control environment for the FIU QA teams and all program related processes such as sampling, tool reconciliations, and reporting.

Continual engagement with FIU and QA Leadership to understand planned or potential activities that may impact QA and its processes to support such activities

Participate and Lead in the implementation of future program and processes enhancements

Support enhancements to the risk-based procedures and conform to any regulatory requirements.

Ensure that QA processes meet the MCA controls and cooperate with R&C on all necessary actions

Manage deliverable requests from External / Internal partners, global team, and region; collecting information and documentation in a timely manner, tracking and documenting requests and responses relating to QA.

Lead any current and future development of the QA Tool, acting as the key contact point between QA and AML Compliance Technology.

Act as custodian for QA data and ensuring that any metrics are accurate and timely to stakeholders

Establishing communication protocols and data feeds (where permissible) with SAWF hubs in order to extract required data for analysis and reporting.

Engagement with other ad hoc projects and requirements as required.

Requirements

Skills and competencies:

Good knowledge of English and high standard of written and oral communication skills

Strong analytical skills and attention to detail

Detailed oriented, self-motivated, and able to handle multiple projects/tasks

Demonstrated initiative and creativity in problem solving

Organized, disciplined and highly responsible

Presentation skills and ability to build strong arguments to justify his/her decision

Demonstrated ability to work independently, interact effectively, with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)

Qualifications

Required: Good standard of Computer Literacy incl. Excel, PowerPoint, Visio

Required: Strong understanding of dashboards including modeling and creation

Preferred: Strong understanding of VBA, macros, and SQL language, to be able to interact directly with Technology Teams in their technical language, as well as communicate properly with the databases back-end.

Preferred: Proficient on Microstrategy (MSTR) and Qlikview or similar applications.

Preferred: Strong understanding of dashboards including modeling and creation

Preferred: Basic knowledge of Risk and Control

Preferred: Awareness of AML regulation and banking products

Preferred: Project Management techniques are needed as a coordinator to plan and structure the steps in completing a project.

Education

Bachelors degree/ University degree or equivalent experience

Job Family Group

Compliance and Control

Job Family

AML Execution

Time Type

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review

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To oversee the overall operations of the store.

To provide and to execute operational improvement plans so as to increase the profitability of operations.

To provide support to other departments and on matters relating to marketing and promotional plans.

To attend to customer’s complaints and suggestions.

To review and formulate standard operating procedures and Company’s control system, so as to minimize operating costs, to ensure efficient inventory movement and security system of the store.

To monitor sales performance of the store and to implement marketing strategies in order to attain sales targets.

To train and to motivate staff so as to increase the level of staff performance for future manpower need and new store set-up/ expansion.

To oversee stock control and purchases of office equipment, stationery item and sundry item and to ensure the smooth handling of management documentations and courier services.

Responsible and general maintenance of all office furniture & equipment, to administer store general facilities and IT products/ systems.

To oversee general administrative affairs and to ensure cleanliness and tidiness of the store.

To handle day to day administrative related matters, human resources planning, IT systems and general purchases.

To liaise and to follow-up with the various government bodies on license application, legal cum contractual documentations, correspondences, the compliance of government’s requirements and legislations.

Responsible for the compliance with set procedures of cash handling by Chief Cashier and Assistant Chief Cashier, including cash handling with cashiers and cash-in-transit (C.I.T.).

Melakukan kerja-kerja penyelengaraan peralatan dan sistem elektrikal