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Provide support to the Regional QA Leadership Team including the Country Hubs in order to deliver:
(i) Monthly QA Dashboards to manage the QA organization and publish a standardized set of metrics and analysis for AML FIU Execution and Stakeholder consumption.
(ii) Status updates on remedial action relating to external examinations or internal audits.
(iii) An effective & accurate variable volume driven capacity planning & financial model
Participate in governance related activities to ensure that the QA Dashboard remains relevant and meets the reporting and analysis requirements desired by QA Leadership Team and FIU Operations.
Ensures that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools.
Keeps regular interactions with global QPS Team in order to ensure compliance on the QA Program and consistency within QA execution.
Create and maintain a strong control environment for the FIU QA teams and all program related processes such as sampling, tool reconciliations, and reporting.
Continual engagement with FIU and QA Leadership to understand planned or potential activities that may impact QA and its processes to support such activities
Participate and Lead in the implementation of future program and processes enhancements
Support enhancements to the risk-based procedures and conform to any regulatory requirements.
Ensure that QA processes meet the MCA controls and cooperate with R&C on all necessary actions
Manage deliverable requests from External / Internal partners, global team, and region; collecting information and documentation in a timely manner, tracking and documenting requests and responses relating to QA.
Lead any current and future development of the QA Tool, acting as the key contact point between QA and AML Compliance Technology.
Act as custodian for QA data and ensuring that any metrics are accurate and timely to stakeholders
Establishing communication protocols and data feeds (where permissible) with SAWF hubs in order to extract required data for analysis and reporting.
Engagement with other ad hoc projects and requirements as required.
Skills and competencies:
Good knowledge of English and high standard of written and oral communication skills
Strong analytical skills and attention to detail
Detailed oriented, self-motivated, and able to handle multiple projects/tasks
Demonstrated initiative and creativity in problem solving
Organized, disciplined and highly responsible
Presentation skills and ability to build strong arguments to justify his/her decision
Demonstrated ability to work independently, interact effectively, with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)
Required: Good standard of Computer Literacy incl. Excel, PowerPoint, Visio
Required: Strong understanding of dashboards including modeling and creation
Preferred: Strong understanding of VBA, macros, and SQL language, to be able to interact directly with Technology Teams in their technical language, as well as communicate properly with the databases back-end.
Preferred: Proficient on Microstrategy (MSTR) and Qlikview or similar applications.
Preferred: Strong understanding of dashboards including modeling and creation
Preferred: Basic knowledge of Risk and Control
Preferred: Awareness of AML regulation and banking products
Preferred: Project Management techniques are needed as a coordinator to plan and structure the steps in completing a project.
Bachelors degree/ University degree or equivalent experience
Job Family Group
Compliance and Control
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