Conduct initial patient consultations, understand patient concerns and treatment goals, perform appropriate assessments, and provide clear information on suitable treatment options in accordance with clinic guidelines
Explain treatment procedures, expected outcomes, potential risks, limitations, and aftercare instructions clearly
Perform assigned treatments strictly in accordance with approved clinical protocols, ensuring patient safety, comfort, and proper treatment standards
Recommend suitable treatments and treatment plans based on the patient's needs, assessment, and doctor's advice where applicable
Explain available packages, treatment schedules, and relevant terms accurately without making misleading claims
Follow up with patients regarding treatment progress, appointments, aftercare, and future treatment plans
Maintain professional communication and support a positive patient experience
Prepare, maintain, and clean treatment rooms, equipment, and consumables
Comply with all infection control, sterilisation, hygiene, and safety SOPs
Accurately document consultation details, treatment records, progress notes, package usage, and any adverse reactions or relevant patient information
Adhere to assigned consultation and treatment schedules and manage appointment and treatment timing efficiently
Maintain professional, ethical, and respectful behaviour when communicating with patients, colleagues, and management
Protect patient confidentiality and uphold the clinic's professional standards
Communicate effectively with doctors, nurses, therapists, front desk, and other consultants to ensure accurate patient handover, appointment coordination, treatment planning, and continuity of care
Support clinic sales and business objectives by providing accurate treatment information, following up with enquiries and existing patients, and assisting patients in selecting suitable treatment plans within approved clinic guidelines
Participate in training, product briefings, skills upgrading, and competency assessments
Adhere strictly to clinic policies, SOPs, approved treatment protocols, and applicable regulatory requirements
Ensure all treatment, consultation, package, and payment-related information provided to patients is accurate
This role is subject to performance appraisal, audits, competency assessments, and disciplinary procedures based on compliance with the above responsibilities and clinic policies

3份Esthetician工作在Bukit Jalil - October 2026

管理提醒

Consultant Cum Beautician (Bukit Jalil)

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Beautician