About the role

We are seeking a reliable and customer-oriented Sports Club Associate to help with operations of our padel club, on a flexible 24-hour-a-week schedule, while providing a positive experience for all members and guests.

Key responsibilities

Manage day-to-day operations, including guest interactions, facility navigation, and court check-ins/check-outs, cancellations, and rescheduling accurately and efficiently
Ensure courts and surrounding areas are safe, clean, and in top playing condition, and that guests adhere to the club's house rules
Oversee rental and sales of padel equipment (rackets, balls, etc.), including restocking and display
Manage opening and closing procedures of the club
Ensure smooth shift handovers and communication with the team, coaches, and directors
Strictly adhere to the club's operating procedures (music, lighting, displays, etc.)
Respond to inquiries related to the facility, services, programs, and events via WhatsApp, PlaybyPoint messages, phone, and email, and maintain strong customer relationships
Address booking issues, complaints, or feedback promptly and professionally to foster a positive and engaging environment for all visitors
Monitor WhatsApp community groups and support community engagement, encourage interaction, and assist with basic player matchmaking for open games, coaching sessions, and social tournaments

About you

SPM/O-Level graduate (Minimum)
Able to work 24–28 hours per week (Preferably in morning shift!)
Friendly, approachable, and reliable
Customer service experience preferred but not required
Candidates available on weekday mornings preferred; flexibility in scheduling is welcome

Benefits

Complimentary free court portion for personal use
Flexible working schedule
Supportive and collaborative team environment
Opportunity to contribute ideas toward club initiatives

How to Apply

Interested candidates may submit their CV to padelground@padelground.my.

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Flexible schedule
Free parking

Work Location: In person

1份Esports工作在Mont Kiara - November 2026

管理提醒

Sports Club Assistant