Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business Administration or a related discipline.
Minimum 5 years of relevant experience in order fulfilment, order management, supply chain, logistics or operations, with managerial or supervisory experience preferred.
Strong understanding of end-to-end order fulfilment and supply chain processes.
...
Strategic Marketing Planning: Own and execute the entire marketing calendar, planning at least 2 months in advance to ensure smooth execution of campaigns. Operate with a forward-thinking mindset, always preparing for the next month’s plan while executing the current one.
Marketing Leadership & Execution: Lead the marketing team with a results-driven approach, setting clear KPIs, ensuring they are met, and driving execution without micromanagement. You take full ownership of the marketing team’s performance, guiding them to deliver results while fostering accountability and independence.
...
Create and maintain project schedules, track milestones, and update stakeholders on progress. Use simple trackers and shared tools to keep timelines visible.
Coordinate procurement and materials deliveries with vendors to match installation dates. Verify quantities and quality before site arrival.
Prepare project documentation including work orders, site drawings, and completion certificates. Keep records organised for handover and warranty claims.
...
Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
...