At least Diploma in Computer Science/ Information Technology / Cybersecurity or related disciplines from a reputable institution.
Minimum 1 year working experience in IT Technical Support / Call Center or Helpdesk support would be added advantage. Fresh grad is encouraged to apply.
Knowledge of configuring & troubleshooting Wintel based, Mac OS/iOS and Android devices.
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Basic knowledge of sales or marketing principles • Ability to use communication platforms (WhatsApp, email, etc.) for follow-ups • Familiar with social media platforms (e.g., Facebook, LinkedIn) for lead generation • Basic understanding of CRM or lead tracking (added advantage) • Good presentation skills to explain seminar details clearly • Ability to handle objections and close sales effectively • Basic computer literacy (Google Sheets / Microsoft Excel for tracking leads)
Strong communication and interpersonal skills • Confident, persuasive, and able to speak with different types of people • Target-driven and result-oriented mindset • Good teamwork and able to work with marketing/sales team • Proactive and willing to learn • Good time management and follow-up discipline • Positive attitude and resilience (able to handle rejection)
Currently pursuing or recently completed Diploma / Degree in UI/UX Design, Graphic Design, Multimedia Design, Web Design, Computer Science, Digital Media, Marketing Technology, or related field.
Basic understanding of UI/UX principles, layout, user flow, typography, color, and responsive design.
Able to use Figma, Adobe XD, Canva, Photoshop, Illustrator, or similar design tools.
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Educational Background: A Diploma, Bachelor's Degree, or Professional Degree in IT, Computer Science, Computer Engineering, Psychology, Business Management, Data Analytics, Business Information Systems, Marketing, or an equivalent field is required.
Sales or Customer Success Experience: Candidates with a minimum of 2 years of experience in customer success, sales, or marketing will have an added advantage — though those with a strong drive and relevant foundational knowledge are also encouraged to explore this opportunity.
Communication Skills: Strong written and verbal communication skills are essential for building meaningful client relationships and delivering impactful presentations.
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