Bachelor’s degree in Communications, Marketing, or a related field.
2–4 years of experience in social media, digital marketing, content strategy, or a related role, preferably within an agency environment.
Strong understanding of social media strategy, platform best practices, audience behaviour, and content optimisation across Instagram, TikTok, Facebook, YouTube, LinkedIn, and X.
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3–5 years of motor insurance experience on the broker, agency, or insurer side. Fleet experience is essential, individual private car experience alone is not enough.
Strong working knowledge of Malaysian commercial motor: detariffication, fleet rating mechanics, NCD entitlement, common endorsements, fleet claims experience adjustments.
Familiarity with PIAM systems and insurer broker portals.
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