Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Professional Experience: 1–4 years in Recruitment, HR, Sales, Client Relations, or any other position where you have demonstrated leadership potential & the ability to work effectively to meet company goals in an autonomous manner.
Hybrid Discipline: You are highly self-disciplined and capable of maintaining productivity in a results-oriented, hybrid environment (3 days WFH, 2 days WFO).
Stakeholder Management: You have a proven ability to manage expectations and mediate between parties with a calm, professional demeanour.
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