Problem-Solving
Team Leadership
Customer Service Management
Customer Relationship Management
Performance Management
Logistics Operations
Communication Skills
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
• Manage customer bookings and coordinate air export shipments with airlines and agents.• Prepare, review, and issue all required export documents such as Air Waybills (AWB), Commercial Invoices, and Packing Lists.• Liaise with operations and warehouse teams to ensure timely pickup, cargo handling, and delivery to airline terminals.• Monitor export shipment status and provide proactive updates to customers.• Handle any exceptions or delays, ensuring effective problem resolution.
Sales Techniques
Customer Service
Product Knowledge
Communication Skills
Persuasion Skills
Negotiation Skills
Relationship Building
Upselling
Jewellery Expertise
Sales Closing
Active Listening
Problem Solving
We are an established logistic group of company under FMX, with over 30 years of experience seeking enthusiatic and interesting candidates, we have a variety of positions; custom services, outdoor sales and air cargo manager. We train, guide, mentor and ensure you climb up the ladder to become successful and fulfilled.
Sales Support
Customer Service
Order Processing
Data Entry
Record Keeping
Communication Skills
Time Management
Problem Solving
Teamwork
Attention to Detail
Microsoft Office
Sales Coordination
Age 18 year sold and aboveMinimum education requirement SPM , STPM ,Diploma & Above.Excellent ability to express , understand and communicate persuasion, as well as a good sense of customer service, can actively communicate with customers.
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills