Location: Kawasan Perindustrian SiLC, Iskandar Puteri

Salary :RM8000- 13,000.00

Reporting to: General Manager

JOB OVERVIEW

The Manager is responsible for the branch affairs of the Custom Brokerage products and Custom process.
Drive effective and future-oriented resource planning in the custom brokerage organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancies
Effectively manage the performance of the custom brokerage, coach and support the team leaders as necessary
Drive change management in the branch organization/custom brokerage

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure consistent achievement of operational standards to meet customer requirements
Manage and monitor productivity KPIs against budget, initiate corrective actions
Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations
Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.
Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

Degree/Diploma/SPM in Business administration, economics, marketing, or logistics preferred
Minimum of 5 years of leadership/management experience preferred
Good communication, presentation, negotiation, and interpersonal skills

Apply Now !

2份Career Coach工作在Johor - October 2026

Customs Brokerage Manager