WHO ARE WE?

We are a fast-growing hospitality and short-term rental management company managing properties across Malaysia.

But what makes us different?

We don't believe hospitality is simply about checking guests in and checking guests out.

It is about creating experiences, taking ownership, and constantly finding better ways to do things.We work with properties, technology, people and guests from different backgrounds, which meansno two days are exactly the same.

And yes, we work hard.

But we also believe work should be a place where you can learn, laugh, share ideas, eat good food and actually enjoy the people you work with.

WHAT WE LOOK FOR

Strong hospitality and operational management mindset
Good leadership and people coordination skills
Responsible, proactive and willing to take ownership
Strong problem-solving and decision-making skills
Able to manage multiple operational priorities
Strong attention to guest experience, service quality and property standards
Able to identify operational issues and follow through on corrective actions
Comfortable supervising and coaching operation teams
Good understanding of manpower, costs and operational performance
Comfortable working in a fast-moving multi-property environment

WHAT YOU'LL DO

Support the Hotel Manager in overseeing daily operations across assigned properties
Monitor property readiness, service standards and operational performance
Conduct regular site inspections and follow up on identified issues
Handle escalated guest complaints, service recovery and operational incidents
Monitor cleanliness, maintenance, room readiness and guest experience standards
Review guest feedback and online reviews and support service improvement actions
Supervise and support property operation teams
Monitor manpower, attendance, productivity and service performance
Coach employees and support training and staff development
Assist in identifying manpower gaps and performance issues
Monitor revenue, occupancy, operational costs and property KPIs
Support cost control and operational efficiency initiatives
Ensure operational systems, trackers and reports are properly maintained
Follow up on outstanding issues and ensure corrective actions are completed
Support improvements in SOPs, workflows and operational processes
Ensure safety, security and compliance requirements are followed
Coordinate with Management and relevant departments on operational matters
Step in to support property operations whenever additional leadership is required

YOUR ATTITUDE MATTERS

We don't expect you to know everything on Day One.

But as an Assistant Hotel Manager, we do expect you to take ownership, stay alert and follow things through.

When a guest issue is escalated, you step in. When the team needs direction, you support them. When an operational problem keeps happening, you help identify the cause and make sure the right corrective action is taken.

This role is not only about assisting the Hotel Manager.

You will gain hands-on experience in managing people, service quality, property operations, costs, systems and performance across hospitality properties.

If you are ready to take on more responsibility, develop your leadership skills and grow towards a bigger hotel management role, come grow with us.

Your career doesn't have to stay in one lane. Step up, learn fast, and grow into leadership.

Employee Benefits:

Complimentary lunch (Front Operation Team only)
Medical, optical and dental benefits
Annual Bonus up to 5 times
Annual salary increment
Complimentary parking
Pantries come with microwave, refrigerator and coffee machine
Company dinners, events and trips
Car and housing subsidy
Parental or spouse allowance
Unlimited Latte supply (Office Only)

1份Assistant Property Manager 工作机会 - 最新工作招聘 - October 2026

管理提醒

Assistant Hotel Manager