• Manage customer bookings and coordinate air export shipments with airlines and agents.• Prepare, review, and issue all required export documents such as Air Waybills (AWB), Commercial Invoices, and Packing Lists.• Liaise with operations and warehouse teams to ensure timely pickup, cargo handling, and delivery to airline terminals.• Monitor export shipment status and provide proactive updates to customers.• Handle any exceptions or delays, ensuring effective problem resolution.