Position Overview:
We are seeking a highly organized and proactive Data Entry Admin to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
- Generate insurance quotations based on customer needs and policy requirements.
- Prepare cover notes for approved insurance policies.
- Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
- Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation.
- Liaise with insurance providers to follow up on pending approval cases and ensure timely processing.
- Address customer complaints and inquiries related to cover notes, providing excellent service and resolution.
- Maintain organized records of insurance policies, cover notes, and customer interactions.
- Collaborate with the insurance team to improve administrative processes and workflows.
- Perform other administrative tasks and support functions as required by management
Requirements:
- Minimum Diploma qualification or equivalent certification in insurance or a related field
- Strong attention to detail with excellent organizational skills
- Fast learner with strong problem-solving abilities
- Effective communication skills, both written and verbal
- Able to work both independently and collaboratively within a team
- Willing to work on rotating shifts, including weekends and public holidays
- Open to local candidates only
Preferred:
- Prior experience in administrative or insurance-related roles
- Good understanding of insurance policies, cover notes, and related processes
- Immediate availability is an advantage
Benefit:
- International work environment and flat organization
- Team culture - highly practical and results oriented.
- Free training and development, constantly improve yourself.
- Fast moving, challenging and unique business problems
- Competitive salary
- International work environment and flat organization
- Progress like never before. remarkable level of progress.
- Casual work attire