About the Role
We are looking for a friendly, responsible and organised Front Desk Assistant to support the day-to-day operations of our chiropractic practice. You will be the first point of contact for our patients and play an important role in creating a welcoming, professional and comfortable experience.
Business Operating Hours
Mon & Thurs (& Public Holidays) : CLOSED
Tues & Fri : 1pm-7pm
Wed: 9-7pm
Sat & Sun :9am-2pm
*Roster will be base on these hours- so the right candidate may not need to work the full extend of these hours.
Key Responsibilities
- Assist with the daily operations and administration of the practice
- Welcome patients and assist them with check-in and general enquiries
- Manage appointments, scheduling and patient bookings
- Answer phone calls, WhatsApp messages and other patient enquiries in a professional manner
- Handle front desk operations, including processing payments and maintaining accurate patient records
- Assist with basic administrative tasks and documentation
- Assist with social media and website updates when required
- Help maintain the cleanliness, tidiness and overall presentation of the practice
- Restock basic supplies and ensure the reception and treatment areas are kept organised
- Carry out other reasonable duties related to the smooth running of the practice
Requirements
- Friendly, approachable and comfortable interacting with patients
- Good communication and interpersonal skills
- Organised, responsible and able to work independently
- Basic computer skills and comfortable learning new software
- Able to handle patient information with confidentiality and professionalism
- Good command of English; Bahasa Malaysia and/or Mandarin would be an advantage
- Previous experience in reception, administration, healthcare or customer service is an advantage, but training will be provided
Personal Qualities
We value someone who is:
- Warm and welcoming
- Reliable and punctual
- Detail-oriented and organised
- Professional and presentable
- Proactive and willing to learn
- Comfortable working in a small, hands-on practice environment
This is a non-clinical position. No prior chiropractic experience is required. Students Welcome to apply :)
Staff benefit: Complimentary Chiropractic Care – We believe in taking care of the people who take care of our patients. As part of our team, you will receive complimentary chiropractic care to support your health, wellbeing and overall function.
Pay: RM15.00 - RM20.00 per hour
Work Location: In person