全职 Industrial Trainee 工作, 薪水 up to MYR 800, Nifayyi Kopitiam Perak 公司招聘中 - Ricebowl

Job Purpose

The Café Operations Intern will gain hands-on experience in both Front of House (FOH) and Back of House (BOH) operations. The intern is expected to support daily café activities, provide excellent customer service, maintain food safety and hygiene standards, and contribute to a positive team environment while learning the overall operation of a modern café.

Key Responsibilities

Front of House (FOH)

• Welcome and greet customers in a warm and professional manner.
• Assist customers with seating and provide menus when required.
• Explain menu items, promotions, and answer customer enquiries.
• Take customer orders accurately using the POS or QR ordering system.
• Serve food and beverages according to service standards.
• Monitor dining areas to ensure cleanliness and customer satisfaction.
• Clear and reset tables promptly.
• Handle customer feedback professionally and escalate issues to supervisors when necessary.
• Support cashiering and payment processes when assigned.
• Maintain cleanliness of the dining area, beverage station, and service counter.

Back of House (BOH)

• Assist in food preparation according to standard recipes.
• Prepare ingredients including washing, cutting, portioning, and storing.
• Support kitchen staff during food production and service periods.
• Ensure proper food storage following FIFO (First In, First Out) practices.
• Maintain cleanliness of kitchen equipment, utensils, and workstations.
• Wash kitchen utensils and equipment as assigned.
• Assist with inventory checking and stock replenishment.
• Follow food safety, personal hygiene, and sanitation procedures at all times.

General Responsibilities

• Follow all company Standard Operating Procedures (SOPs).
• Follow all company Standard Operating Procedures (SOPs).
• Maintain good personal grooming and professional appearance.
• Comply with food safety, Halal, hygiene, and workplace safety requirements.
• Arrive punctually and adhere to scheduled working hours.
• Work effectively as part of a team.
• Be willing to rotate between FOH and BOH based on operational needs.
• Participate in staff briefings, meetings, and training sessions.
• Assist in outlet opening and closing duties.
• Perform any other duties assigned by Management.

Learning Objectives

During the internship, the intern will gain practical exposure to:

• Customer service excellence
• Food and beverage operations
• Kitchen operations
• POS and QR ordering systems
• Cash handling procedures
• Inventory and stock management
• Food safety and hygiene practices
• Teamwork and communication
• Time management
• Problem-solving in a fast-paced environment
• Café operations and business management
• Maintain good personal grooming and professional appearance.
• Comply with food safety, Halal, hygiene, and workplace safety requirements.
• Arrive punctually and adhere to scheduled working hours.
• Work effectively as part of a team.
• Be willing to rotate between FOH and BOH based on operational needs.
• Participate in staff briefings, meetings, and training sessions.
• Assist in outlet opening and closing duties.
• Perform any other duties assigned by Management.

Job Type: Full-time

Pay: RM600.00 - RM800.00 per month

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion
• Professional development

Application Question(s):

• Able to work long working hours,weekend and public holiday

Work Location: In person