全职 Corporate Operations Executive 工作, 薪水, Lapasar Selangor 公司招聘中 - Ricebowl

Company Description

Lapasar is one of Malaysia's fastest-growing startups and a business-to-business (B2B) sector, focusing on providing procurement solutions. Lapasar Sdn Bhd's platform allows businesses to order various products, including office supplies, stationery, IT equipment, and other business-related materials. This platform typically aims to reduce the complexities of traditional procurement processes and create a more transparent, efficient purchasing experience. In 2018, Lapasar started as a B2B platform in the corporate segment. Our clients, such as Telekom Malaysia, PETRONAS, or Tenaga Nasional Berhad buy items for their daily operational needs (e.g., laptops, projectors, office furniture, etc.) from our platform.

In 2020, the B2B platform was extended to serve Mom and Pop stores, whereby shops order their supplies (e.g., Milo, Nescafe, Red Bull, etc.) via our app/platform. Today, the FMCG Wholesale Segment is the key pillar of Lapasar’s business and growth. We aim to onboard 100,000+ mom-and-pop stores and restaurants across Malaysia onto our mobile app and make their daily ordering of stocks as easy and simple as Shopee or Lazada has made the experience in the consumer e-commerce space.

Role Overview

This role is responsible for driving post-onboarding client success, commercial growth, and operational excellence across assigned accounts. By serving as the primary client advocate, the role ensures high platform adoption, consistent fulfillment performance, competitive sourcing outcomes, and expansion of revenue opportunities — including improved margins and new income streams. Success is measured by sustainable client engagement, increased GMV and profitability, and strong collaboration with cross-functional teams to deliver an exceptional end-to-end procurement experience.

Key Responsibility

- Client Engagement & Account Development

- User Management & Training

- Vendor Coordination, Sourcing & Negotiation

- Fulfillment Oversight & Continuous Improvement

- Telemarketing & Campaign Execution

- Reporting, Commercial Innovation & Internal Collaboration

Requirements

- 2 years’ experience in client onboarding, compliance coordination, or customer-facing operational roles.

- Strong understanding of onboarding workflows, legal documentation, and platform adoption processes.

- Excellent verbal and written communication skills.

- Able to manage multiple accounts independently with strong ownership and follow-through.

- Familiar with tools like Google Workspace, CRM platforms, and document tracking systems.

- Experience in B2B platforms, SaaS, or procurement-related environments is a plus.

Working hours & days :

Monday to Friday : 9am to 6pm

Saturday & Sunday : Rest Day

Lunch Hour : 1 hour