全职 Project Manager-Scrum Master 工作, 薪水, User Experience Researchers Pte Ltd (Singapore) Selangor 公司招聘中 - Ricebowl

Job Overview

We are looking for an experienced Project Manager/Scrum Master to facilitate Agile delivery, coach Scrum teams, remove impediments, and drive continuous improvement across multiple Agile teams. The ideal candidate will be a strong servant leader with excellent stakeholder management and communication skills, capable of fostering collaboration, transparency, accountability, and a strong Agile mindset.

Key Responsibilities

• Facilitate key Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring they are effective, focused, and aligned with Agile principles.
• Serve as a servant leader, Agile coach, and mentor, supporting teams in adopting Scrum practices and continuously improving their delivery performance.
• Identify, manage, and remove impediments, blockers, risks, and dependencies that may affect team productivity, delivery timelines, or morale.
• Work closely with Product Owners, Developers, Architects, Business Stakeholders, and Leadership to align priorities, objectives, and delivery expectations.
• Support and coordinate multiple Agile teams, facilitating cross-team collaboration and managing dependencies to ensure smooth end-to-end delivery.
• Monitor and analyse Agile delivery metrics, including velocity, sprint predictability, burn-down/burn-up charts, cycle time, and team performance, to identify trends, risks, and improvement opportunities.
• Promote a culture of transparency, accountability, collaboration, quality, and continuous learning within Agile teams and across the wider organisation.
• Coach team members, Product Owners, and stakeholders on Scrum frameworks, Agile methodologies, best practices, and Agile mindset adoption.
• Facilitate effective communication and collaboration between technical teams, business stakeholders, Product Owners, and management.
• Proactively identify, escalate, track, and support the mitigation of project risks, issues, and delivery challenges.
• Support Agile transformation initiatives and contribute to the standardisation and adoption of scalable Agile practices across teams and projects.
• Encourage continuous improvement by facilitating retrospectives, tracking improvement actions, and ensuring agreed actions are followed through.
• Help teams maintain a sustainable delivery pace while ensuring quality and alignment with business objectives.
• Provide regular visibility to stakeholders and leadership on team progress, delivery health, risks, dependencies, and improvement initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, or a related discipline.
• 5+ years of experience working in Agile environments, with proven experience as a Scrum Master or Agile Delivery role.
• Strong hands-on experience facilitating Scrum ceremonies and Agile delivery practices.
• Experience supporting multiple Agile teams and managing cross-team dependencies.
• Strong understanding of Scrum, Agile principles, and Agile delivery frameworks.
• Proven experience in Agile coaching, servant leadership, and team facilitation.
• Strong stakeholder management and communication skills, with the ability to work effectively with both technical and business stakeholders.
• Experience using Agile metrics and tools to monitor delivery performance, risks, dependencies, and continuous improvement.
• Strong problem-solving and conflict-resolution skills, with the ability to remove impediments and drive resolution of delivery issues.
• Experience supporting Agile transformation or organisational change initiatives is highly desirable.
• Scrum Master certification such as CSM, PSM, or equivalent is preferred.