- Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
- To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
- Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all
times while delivering a consistent quality of services
- Support ad-hoc projects initiated from the Global Infra / Security team
- Good analytical and problem-solving skills
- Good soft skills in communication and presentation
- Must be team player and able to work independently
- Motivated individual with a positive attitude
Pay: RM2,566.57 - RM3,552.49 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person