Actively interacts with clients including, but not limited to: Professional Councils, Clubs and Associations both local and international, local institutions, major corporate accounts, government offices and diplomatic missions.
To effectively utilize the standard forms and letters to ensures that such forms and letters are presented in a most professional manner.
Traces on accounts and bookings are logged into Opera Sales and Catering daily and ensures that traces are acted upon timely and thoroughly.
To effectively use all available sales tools.
Maintains all clients files according to the standards required.
To be constantly aware of Le Meridien Petaling Jaya Hotel’s occupancy and average rate.
Fully competent with providing clients with hassle-free experience.
Full capable of rate negotiation and event block reviews through effective analysis of programme and client history.
To work closely with all clients in providing recommendations to ensure that all programme are handled professionally.
Full capable in handling and solving problems arising from client.
To assist in answering telephone inquiries, check e-mails, clear in and out trays, corporate rate letter, contracts, proposals and all general administration work task.
Ensures that all guest’s profile, requirements and other important information are distributed to related department or sections in a timely manner.
Meet with bookers and influencers in-house to provide assistance and maintain a good client relationship and to solicit future business.
Qualifications
Diploma / Degree from an accredited university in Hospitality or Business Administration
Good communication skills (verbal and listening and writing)
Must have knowledge in performing the job task assigned to an Sales Coordinator.
Must be willing to work a flexible schedule in order to accomplish all responsibilities and tasks.
Must have a high degree of professional integrity and be able to work in prudent and organized manner.