Key Responsibilities
- Review existing logistics and warehouse processes and identify opportunities for automation and improvement.
- Support implementation and improvement of WMS, TMS, ERP, barcode, scanning, and related logistics systems.
- Automate routine reports, data collection, and operational tracking where possible.
- Monitor system performance and report system issues to IT or system vendors.
- Coordinate with Warehouse, Transport, Customer Service, and Operations teams on system requirements.
- Assist in developing automated workflows for order processing, inventory movement, delivery planning, and reporting.
- Maintain logistics master data and ensure system information is accurate.
- Prepare daily, weekly, and monthly logistics performance reports.
- Analyse operational data to identify delays, errors, bottlenecks, and improvement opportunities.
- Support barcode, RFID, scanner, or other warehouse automation projects.
- Assist in testing new system functions before implementation.
- Train operational staff on new systems, processes, and automation tools.
- Prepare SOPs, work instructions, and process flow documentation.
- Monitor automation projects and follow up on outstanding issues.
- Work with external vendors and system providers when required.
- Support continuous improvement and cost-saving initiatives.
- Perform other duties assigned by management.
Requirements
- Diploma or Degree in Logistics, Supply Chain, Information Technology, Engineering, Business, or related field.
- 1–3 years of experience in logistics, warehouse operations, systems, or process improvement is preferred.
- Experience with WMS, TMS, ERP, or warehouse systems is an advantage.
- Good Microsoft Excel skills.
- Knowledge of Power BI, Power Automate, SQL, VBA, or similar automation tools is an advantage.
- Good analytical and problem-solving skills.
- Able to understand operational processes and system workflows.
- Good communication and coordination skills.
- Detail-oriented and able to work independently.
- Willing to learn new technologies and systems.
Key Performance Indicators (KPIs)
- Reduction in manual processing
- Improvement in operational productivity
- System accuracy
- Reduction in data or processing errors
- Automation project completion
- Reporting accuracy and timeliness
- Process improvement results
- System issue resolution time
Pay: RM3,200.00 - RM4,500.00 per month
Work Location: In person