全职 Customer Service Assistant 工作, 薪水 up to MYR 2,300, Orbit Shipping Selangor 公司招聘中 - Ricebowl

Role Description

This is a full-time on-site role for a COD - Customer Service Cum Forwarding at ORBIT SHIPPING SDN BHD, located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, handling communication with clients, and assisting with various customer service-related tasks.

Responsibilities
- Proceed with daily invoices.
- Prepare and submit K4 import, K5 export and K6 transhipment manifests accurately
- Communicate with customers and provide timely shipment updates
- Ensure full compliance with customs laws and procedures

- Suitable for fresh graduate who willing to learn and gain knowledge.

Salary & Benefits

-RM1,700 – RM2,300 (based on experience)

- EPF & SOCSO

- Medical Claim

- Parking Claim

Qualifications

- Minimum SPM / Diploma in Logistics, Shipping, or related field- At least 1–2 years of relevant experience (preferred)

- Able to work independently with minimal supervision

- Knowledge of K4, K5, K6 documentation is an added advantage

- Responsible, detail-oriented, and able to meet deadlines

- Strong Interpersonal Skills and ability to maintain positive client relationships

- Proven track record of ensuring Customer Satisfaction and effective Conflict Resolution

- Excellent Communication skills, both written and verbal

-Attention to detail and strong organizational skills

-Ability to work effectively in a team-oriented environment

-Proficiency in using customer service software and Microsoft Office suite

-Prior experience in the shipping or logistics industry is a plus

How to Apply: WhatsApp your resume to ************* 6084 (MS.SRI ) (HR&ADMIN)

Immediate intake – shortlisted candidates will be contacted quickly!

Job Types: Full-time, Permanent

Pay: Up to RM2,300.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person