- Sunway, Selangor Shah Alam Selangor Malaysia
工作地点
职位描述
岗位职责
Sunway Medical Centre Bandar Sunway is Hiring!
Job Scope:
Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.
Provide advice to patients regarding their admission/visitation procedures.
Ensure all charges received are accurately entered into the Hospital Information System (HIS).
Perform final checking on charges especially doctor’s charges, consignment items, etc., upon finalizing and presenting patient’s bill for collection purposes.
Ensure billing and collection procedures are executed in a professional manner.
Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.
Apply for Guarantee Letter (GL) and liaise with insurance providers.
Collect payment through cash, debit/credit card and cheque.
Assist in ad-hoc task/project assigned.
Job Requirements:
Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare, retail or hospitality industry.
Fresh graduates are encouraged to apply!
Skills: Customer service, self-initiative, multitask, responsive, independent, and communication.
Willing to work staggered 24-hour shifts, including weekends and public holidays.
Hiring process:
Average processing is around 2 to 4 weeks.
Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.
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